Disclaimer

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Last updated: 2026-10-04

General information only. GridFree provides general information only. Nothing on this site is legal, financial, or professional advice, and nothing here creates a professional relationship.

Energy rules, exemptions, and retailer arrangements change. GridFree describes the exit process for NSW embedded networks in plain English; it does not take into account your objectives, situation, or needs. Consider whether the information is appropriate for you and seek independent professional advice before acting.

Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Refunds

No change-of-mind refunds. ACL consumer guarantees apply as above.

Limitation

To the maximum extent permitted by law, we exclude liability for loss arising from reliance on this information.

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